Customer Support

ZAP was contacted recently by the National Highway Traffic Safety Administration regarding their routine re-testing of a 2008 Xebra for conformance under US motorcycle safety standards. Although originally tested by independent testing labs as being compliant and approved by NHTSA, NHTSA now finds these vehicles as requiring longer distances to stop than the standard allows.

ZAP has been working to respond to this brake compliance issue. No incidents or injuries related to the braking issue have been reported to us. We have been examining the manufacturing procedures and technical support to establish methods so our authorized service centers have a modification to bring the brakes on the 2008 Xebras into compliance. We have had ongoing discussions regarding this with NHTSA and an independent testing lab and have proposed several minor modifications to the braking system as the most efficient and effective solution. We are now waiting on the final testing of these modifications and anticipate hearing within the next several days that modifications have been certified.

As soon as we hear from NHTSA and their acceptance, we will continue to follow established protocols in informing dealers and service personnel about the modifications and to alert owners of 2008 Xebras on how to obtain the braking system modification at no cost to them. Any authorized ZAP dealer will be able to make the change as soon as recommended modifications are approved.

Our Address
501 Fourth St.
Santa Rosa, CA 95401
USA

Tel. 707-525-8658